How can I Improve our Safety Performance?

Assess Opportunities to Improve your Safety Performance

Why Improve Safety Performance?

A 1998 follow up study of over 73 organisations over 5 years identified two factors most strongly related to success or failure in their safety improvement efforts. These were:

Leadership, Commitment and Practices

The most important factor in predicting success of safety improvement initiatives was the quality of leadership they were given.

Success in Safety Correlated to Success in Business Generally

The second finding was that companies highly successful in safety were also successful in operational performance.

Improving safety is an ideal starting point for performance improvement - not only because safety correlates to strong business performance, but also because it provides a natural starting place to engage the workforce in meeting organisational goals.

How do I Improve my Safety Performance?

Develop Proactive, or Pre-accident Measures

Proactive measures provide essential feedback on performance before injury or incidents occur and involve compliance with performance standards and objectives - active participation of all levels of management.

Review your Operations and Systems

Operations and systems must be carefully examined for the worker/system interface and system flaws must be addressed to reduce or eliminate exposure to hazards.

Make sure Staff are able to Perform their Tasks Safely

Provide your people with the skills and knowledge to perform their tasks in a safe manner.

Encourage Safety Behaviour

Provide Effective Leadership

Effective leaders maintain a healthy and appropriate balance between job or task focussed leadership and people focussed leadership.

To improve safety performance you need to:

Act as a Visionary

Must be able to "see" what safety performance excellence and convey that vision in a compelling way

Be Credible

Be willing to admit mistakes, support your employees and the interests of the team, and deliver honest information about safety - even it if is bad news.

Work with Others

Work collaboratively with others, promote cooperation and working together in safety, actively seek input from people on issues that affect them, and encourage others to implement their decisions and solutions for improving safety.

Provide Feedback and Recognition

Provide feedback and recognise people for their accomplishments. Publicly acknowledge the contributions of others, use praise more often than criticism, give positive feedback and recognition, and find ways to celebrate accomplishments in safety.

Hold People Accountable

Give people a fair appraisal of safety efforts and results; clearly communicate people's roles in the safety effort; and foster the sense that each person is responsible for the level of safety in his/her team or unit.


Encourage people to provide honest and complete information about safety even if it is unfavourable. Keep people informed about the big picture in safety, and communicate frequently and effectively up, down and across the organization.

Be Proactive

Be proactive rather than reactive in addressing safety issues. Give timely, considered responses to safety concerns, demonstrate a sense of personal urgency and energy to achieve safety results, and demonstrate a performance-driven focus by delivering results with speed and excellence.

Get in Touch with Jump

If you need help, or you answered no or unsure to any of the questions in the assessment tool, then Jump Business Solutions can help you. Phone us on +64 6 754 8987 or +64 27 450 5271 or email and Jump will come to you, discover your needs, and develop a solution that will create real, long-term and positive change for you and your business.