Managing Change and Aligning Expectations

What is Change Management?

The need for change is increasing; adaptation to change is necessary for an organisation to succeed in the future. It is important not to struggle against change, but to learn to use it to your advantage. The more effectively you deal with change, the more likely you are to thrive. Change management is the systematic approach to dealing with change, both from the perspective of an organisation and on an individual level.

This includes adapting to change, controlling change, and effecting change. There are four general types of change management referred to in business:

Organisational Change Management

Organisational change management is the realigning an organisation to to deal with changes in the business environment. It may include changes to the organisational culture, business processes, physical environment, job design/responsibilities, staff skills/knowledge and policies/procedures.

Project Change Management

This refers to the formal method of managing requests for change that may affect the scope of the project.

IT Change Management

In a computer system environment, change management refers to a systematic approach to keeping track of the changes in an IT project.

Reengineering Change Management

In reengineering projects, ‘change management’ can imply replacement of the current managers.

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