How do I get Rid of the System of Hierarchy in my Workplace?

Assess your Organisational Readiness

Why is a Hierarchical Structure a Problem?

Hierarchical structures:

An ever more demanding competitive environment requires ever higher levels of business performance. The traditional management model of the manager in control and employees under control is no longer effective in today's increasingly complex and dynamic world. Organisations recruit people in order to take up responsibilities and contribute something to the business - Hirearchical structures and the command-and-control mind-set that goes along with it make it difficult, if not impossible, for this to occur.

By contrast, there is real performance leverage in moving toward a flatter, more horizontal mode of organisation, in which cross-functional, end-to-end work flows link internal processes with the needs and capabilities of both suppliers and customers.

How do I go About Flattening my Organisational Structure?

In order to create an empowered workplace, management's role must change from a command-and-control mind-set to a responsibility-oriented and supportive environment in which all employees have the opportunity to do their best.

Empowerment is not giving power to people, rather it is releasing the knowledge, experience and motivation that they already have.

Efficiency and creativity, action and emotion, strategy and implementation, bottom-line results and investment in the future must no longer be polar opposites. They must be integrated into the daily routines and future ambitions of every thing that is done in your organization.

Take a Snapshot of your Current Situation

Assess whether your organisation needs to change and whether it is ready to change. See Assess your Organisational Readiness.


If you answered "yes" to the majority of the "External Drivers for Change", "Internal Indicators of the Need to Change" and "Indicators of Organisational Readiness" questions, then you are ready to consider the change. It is a good idea when you develop your change strategy to develop plans for turning the "no" answers into "yes".

If you answered "yes" to the majority of the "Indicators of a Lack of Organisational Readiness", then you have some major barriers to overcome before you are ready to consider the change. It is a good idea when you develop your change strategy to develop plans for turning the "yes" answers into "no".

Describe your Future and Current States

The clearer you can describe your future and current states, the more successfully the transition will be managed.

Obtain Management Buy-in and Commitment

Management's thinking is the first thing that needs to change. Power is something that very few people like to give away. Management needs to be results focussed: It has to let go, stand back from the action and that can be very difficult to do. Fear of losing control, mistrust, lack of confidence, fear of change and the inability to delegate may hinder your efforts to flatten your organisational structure. Prior to implementing any strategies, interventions (change workshops, training) may be required to provide management with the skills and the incentive to enable self-management and to the roles they need to perform.

Implement a Change Strategy

You need to develop an overall strategy with clear, well defined goals. Your strategy needs to include the following elements:

Review and Change your Strategy

Undertake regular reviews. This requires discipline!

These reviews are designed to adapt to the changing issues facing your organisation and celebrate successes. There is no "one size fits all"! These reviews help you to:

A Note of Caution - The Purpose should not change! Keep your eyes focused on your ultimate purpose(s). You need to keep the desired state firmly in sight, this will also mean that changes in processes, time lines, and who does what become less remarkable.

Get in Touch with Jump

The Jump team has been developing successful business solutions for over 15 years. We specialise in practical and workable solutions that ensure your business objectives are achieved, relationships are improved and individuals are empowered. Phone us on +64 6 754 8987 or +64 27 450 5271 or email and Jump will come to you, assess your needs and develop a solution tailored to meet your objectives.